It’s an understatement to say that 2020 was disruptive. Businesses had to react, and react quickly throughout the whole year. They did that by relying heavily on digital tools.
Zoom became a staple. Email was used more than ever. Businesses had no choice but to let their staff work remotely. SMBs turned to technology and they relied on it heavily.
That was 2020. It was adapt or die. Now it’s 2021 and SMBs further accelerate their digital transformations.